Sales Support Associate
This role entails supporting operations with all tasks related to servicing the NYC shops
• Ensure completed orders are delivered to the Shops
• Assist with deliveries to customers and 3-party vendors
• Assist with deliveries and shipments to and from the warehouse
• Collaborate with all MOSCOT departments and assist in special projects
• Answer and direct phone calls as needed
• Respond and collaborate with lab and shop teams on all rush/VIP orders
• Accurately prepare work trays for lab technicians. Prepare tray according to the standard operating procedure for Orchard Street Lab.
• Assist with cycle counts, receipts, and returns of frame and stock lens inventory.
• Process inter-shop transfers in the POS system.
• Assist with reconciliation and stock replenishment orders
• Confirm that tickets match the physical frame
• Collaborate with support staff in providing a clean and organized environment
• Assist in the ordering and organization of supplies stored in the basement
• Assist with the daily cleaning of Shop. Areas include exam room, bathrooms, store areas, lab, kitchen, and storage areas.
• High School Diploma
• Be able to lift up to 50 lbs.
• Team oriented with collaborative approach