Sales Support Associate

New York, United States · Maintenance

Description

This role entails supporting operations with all tasks related to servicing the NYC shops

Logistics

• Ensure completed orders are delivered to the Shops

• Assist with deliveries to customers and 3-party vendors

• Assist with deliveries and shipments to and from the warehouse

• Collaborate with all MOSCOT departments and assist in special projects


Communication

• Answer and direct phone calls as needed

• Respond and collaborate with lab and shop teams on all rush/VIP orders


Inventory Control

• Accurately prepare work trays for lab technicians. Prepare tray according to the standard operating procedure for Orchard Street Lab.

• Assist with cycle counts, receipts, and returns of frame and stock lens inventory.

• Process inter-shop transfers in the POS system.

• Assist with reconciliation and stock replenishment orders

• Confirm that tickets match the physical frame


Facility Maintenance

• Collaborate with support staff in providing a clean and organized environment

• Assist in the ordering and organization of supplies stored in the basement

• Assist with the daily cleaning of Shop. Areas include exam room, bathrooms, store areas, lab, kitchen, and storage areas.


Requirements

• High School Diploma

• Be able to lift up to 50 lbs.

• Team oriented with collaborative approach


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