Retail Shop Manager

Los Angeles, California, United States · Sales

Description

The Shop Manager is responsible for successfully leading and managing the optical sales team to meet and exceed performance targets. This leadership role is responsible for generating sales, managing the customer experience, completing operational tasks, and participating in the training of new and current family members.


The Shop Manager will lead by example and will ensure that the Shop team offers the best possible optical experience to our customers and patients by dispensing warmth, courtesy, and expertise. Most importantly, the Shop manager must ensure that the 100+ year old, five generational, authentic brand story is consistently and constantly delivered.


Responsibilities:

Sales Performance

Operations:

Lab Order Management

Customer Service:

Human Resource

Marketing:

Requirements

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